Promos & Student Discount
Everyone loves to get their hands on a great deal from time to time. If you have a promotion (“promo”) to apply, please do this in the Checkout process. The below steps explain how to go about this:
- When you have finished adding your products to the basket – click “Continue to Checkout”
- You will notice a green bar at the top of the Checkout “Do you have a promo/student code?”, click this and enter the code exactly as it was given to you, without any spaces. We recommend you copy and paste the code.
- Once you’ve entered the code, click on ‘Apply Code’ and it will add the code to your order. When the code has been applied to your order, you’ll see the promo value and the updated total in your order summary.
If you find that your promo code isn’t working then please be aware of the following:
- You can only use one discount/promo code per order. This applies to our free delivery codes too.
- Discount/promo codes cannot be used for gift vouchers, when paying for any delivery charges.
- As our discount/promo codes vary so do the terms and conditions of each, so make sure you check when you receive any codes. Codes may only be valid for certain items and the majority of codes will have an expiry date. You should be able to find the terms and conditions in the same place you found the code whether it be through an email or on our website.
- Some codes will only work for specific people or for specific countries. The terms and conditions will state if the code can only be used in a certain country. If you’ve received the code in an email from kandid then the code may also be locked to that email address. Make sure you’re trying to use the code using your kandid account that has the same email address as we sent the code to.
If your code is still not working after checking all of the above, please submit a request to our support team.
We’re currently working on this and will have this set up in a few days, so bear with us and check back here for the latest information.
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